Can Shopify Inbox be integrated with a custom React+Django app?

Shopify Discussion
1

I’ve looked at Shopify Inbox and it looks great - https://www.shopify.com/inbox

But my website is built using Headless Shopify. So our site is a custom React+Django app which integrates with Shopify completely via the API.

Can Inbox still be added to my site and will it work?

1 Like
2

Having the same situation here.
We’ve found the messaging API here: https://shopify.dev/api/messaging
But it’s in closed Beta and of course more of an effort than embedding just HTML inside your website.

3

Doesn’t look like we fit the use case. Here is response from my request for access:

Thanks for reaching out. We’ll respond to your inquiry as times permit. The Messaging API is currently in closed beta.> > If you’re requesting access, please first review the public API documentation.> > The Messaging API currently only supports limited use cases. Currently supported use cases include building an application adding support to common chat platforms (e.g. Whatsapp, WeChat, Twitter, etc) or connecting existing chat functionality of your app to Shopify Inbox.> > This API will not let your app access messages in Inbox or provide automated replies.> > If your use-case fits the above, please reply with a description of how you intend to use this API and API key of your app, which you find in the Shopify Partners dashboard.

4

@Boooob I spoke to Shopify and I think I have a solution that will work for the both of us. Not sure if I should post the answer publicly so if you want to drop me your email I will forward you the email. Cheers

5

Hi i was tring to access shopify messaging api but getting error like

Hi,

Thanks for reaching out. We’ll respond to your inquiry as times permit. The Messaging API is currently in closed beta.

If you’re requesting access, please first review the public API documentation.

The Messaging API currently only supports limited use cases. Currently supported use cases include building an application adding support to common chat platforms (e.g. Whatsapp, WeChat, Twitter, etc) or connecting existing chat functionality of your app to Shopify Inbox.

This API will not let your app access messages in Inbox or provide automated replies.

If your use-case fits the above, please reply with a description of how you intend to use this API and API key of your app, which you find in the Shopify Partners dashboard.

please help me to resolve

Regards

vicky

6

Hi Mitch, could you share the solution with me. We are having the same issue.

7

@mitch_westward Hi can you share the solution with me as well?

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@mitch_westward Hi could you please, share the solution with me as well? Thank you!

9

Could you share with me also please?

10

Hi @mitch_westward we face the same situation. Could you please, share the solution with me as well? Thank you!

11

Hi @TuanPham_Peter Did you find a solution? I also need a webhook to receive messages on shopify inbox (chatbot) in my custom panel.

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Hi @mitch_westward , I am interested in your solution too. Could you please share with me?