Hello, does a representative from shopify ever contact people by telephone claiming they are here to help you get better results from sale etc ? I had a call few days ago claiming to be shopify, asking for my email address & they were foreign from Pakistan sounding ! Is this bogus ? Thank, regards Lorraine
Good for you for listening your gut on this. Generally, you should see multiple forms of contact, including an email follow-up if we were to connect with you officially.
If you happen to have any contact information for this person that called you, like email address or phone number from your call history, I would ask that you forward those details to our security team: security@shopify.com or reach out to our authenticated support chat via our Help Center for additional information.