Can someone explain the 2% transaction fee in the basic plan?

You have different plans for setting up store. for example Rs. 1499 Basic plan, but there is transaction fees of 2%.

Can you please explain if this is the payment gateway fees or something else?

If we have our own payment gateway? do this fees gets waived-off?

Please respond asap.

Hi @yadnyeshw ,

Thank you for reaching out to the Community! I’m happy to provide some assistance with understanding transaction feeds, to ensure this gets resolved. To confirm I’m fully understanding, are you selecting a payment provider from our list of supported third-party providers?

To provide some insight however, transaction fees are charged on any order that is financially arranged by Shopify (i.e third-party payment provider, PayPal, alternative payment provider, India Advanced COD, etc). Due to this, all third-party payment providers (including your own), will endure transaction fees based on your subscription plan. For more information on this, I recommend checking out our Transaction Fees documentation.

Please let me know if you have any other concerns.

Is the shopify transaction fees inclusive of payment gateway fees? or it is on top of payment gateway fees

Hi @yadnyeshw ,

Great question! The transaction fees outlined within your subscription plans are the fees charged to use a third-party payment provider within Shopify. I would recommend however, contacting the third-party payment provider to clarify if any additional fees may apply.

Please let me know if you have any other concerns.

Hi Blair

Thank you for your response. If we do not integrate any payment gateway…will there be any transaction fees. Also how can I settle transaction checkout process without having financial transaction involved.