Can staff view your password when added to a Shopify account?

Topic summary

Main issue: Whether staff added to a Shopify store can see or know the store owner’s password.

Resolution: No. Each staff member receives and uses their own login credentials. They cannot view or access any other user’s credentials (including passwords) unless those are explicitly shared with them by the account owner.

Guidance: An official guide was provided explaining how to add staff and how the staff invitation/login process works. For broader growth support, free Shopify Learn video courses were recommended on topics such as marketing and store design.

Status: Question answered clearly with no disputes or follow-up issues. No outstanding questions remain; the thread is effectively resolved.

Summarized with AI on January 26. AI used: gpt-5.

When you add someone to your staff,can the staff see/know your password to your Shopify account?

Hi @Mawuraa ,

Thanks for reaching out here. As each staff member will have their own login credentials, they will not be able to know or see yours or anyone else credentials, unless, of course, you directly share it with them.

Here is a guide on how to add staff and how the process works.

How are things going with the rest of your website? If you’re looking for the next steps to grow your business further, you might be interested in our video courses on Shopify Learn! This is a free resource for you to learn about anything from marketing to store design. I highly recommend taking advantage of this as you’ll find many tips and strategies from experts in different fields.

As always, should any questions arise, be sure to reach out to us!