Can stores using the $1/month plan for the first 3 months write reviews for apps on the Shopify App

Shopify Discussion

Topic summary

Core Question:
Whether stores on Shopify’s $1/month promotional plan (first 3 months) can leave app reviews.

Initial Response:
One participant initially stated that stores on all plans, including promotional ones, can leave reviews if they meet criteria like app installation, completed billing cycles, and sufficient usage data.

Key Update:
Another participant corrected this with recent policy changes—Shopify now prohibits stores on trial plans from leaving app reviews, citing an official changelog from Shopify’s developer documentation.

Current Status:
The question appears resolved with the updated policy clarification. A follow-up question was raised about when the $1/month promotional offer ends, but remains unanswered.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.
1

Hello everyone,

I have a question about the review for apps on the Shopify App Store.

If a store is using the plan $1/month in 3 first months, could they leave a review for an app on the Shopify app store?

I hope if anyone knows, please let me know. Thank you so much.

2

Hello @RonTu ,

Yes, a store using a $1/month plan for the first 3 months can leave a review for an app on the Shopify App Store. Shopify allows store owners on all plans, including promotional or discounted ones, to leave app reviews as long as they meet the following criteria:

  1. App Installation: The app must be installed and actively used on the store.
  2. Billing Period: Some apps require the store to have completed at least one billing cycle (even during a trial or discounted plan) before leaving a review.
  3. Eligibility: Shopify may restrict reviews if the store does not meet specific conditions, such as having sufficient transaction or usage data.

If the store meets these conditions, the review process is the same regardless of the Shopify plan.

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3

Shopify actually just updated this recently where shop’s on trial plans are not able to leave app reviews.

https://shopify.dev/changelog/merchant-eligibility-to-leave-reviews-on-shopifys-app-store

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4

Thank you so much, Brett!

May I know if you know when the deal $1/month for 3 first months ends?

Thank you so much again for your valuable information.