Recently, after putting my product page as redirecting the main page, my shopify store got some errors. I couldn’t edit my store through iPad nor iPhone.
Please someone help me.
Topic summary
A user reports being unable to edit their Shopify store on iPhone and iPad after setting up a redirect from their product page to the main page. The issue appears to prevent access to the store’s editing interface on mobile devices.
Related Issue:
- Another user confirms ongoing limitations with Shopify’s mobile editing capabilities in 2025
- The customize editor fails to display menus properly on iPad (both Safari and Chrome browsers, as well as the Shopify app)
- This prevents making quick edits like fixing typos while away from a desktop computer
Status: The discussion remains open with no solution provided yet. The first user’s issue may be related to the redirect configuration, while the second highlights broader platform limitations for mobile editing.
1 Like
It’s 2025 and we still cannot edit the content of the website on iPad either in safari or chrome nor in the Shopify app. I cannot rely on editing on my big laptop all the time, I need to be able at least to fix any typo or mistake on the move anytime anywhere and it’s impossible… I have not the same loading page issue as you, but the customize editor just cannot display the menus…