Can the POS iPad app be used in portrait view?

Topic summary

Use of the Shopify POS (point of sale) iPad app in portrait orientation is sought for better fit with a vertical stand.

Key points:

  • The app defaults to landscape on iPad; the original poster asks if portrait is possible or if a workaround exists.
  • They note portrait orientation is available on iPhone and question why it isn’t on iPad.
  • A second participant echoes the need for portrait mode and reports difficulty seeing the interface in landscape.
  • No solutions, workarounds, or official guidance are provided in the thread.

Outcome/status:

  • No resolution or confirmed method to enable portrait mode on iPad was shared.
  • The request remains open with an implied feature gap between the iPhone and iPad versions.
Summarized with AI on January 13. AI used: gpt-5.

Hello, has anyone been able to use the Shopify POS iPad app in portrait view? App default is landscape, but I would like to use the iPad/stand in the vertical position. Is there any work around to solve this? I can’t find any resources to help; it’s available like this for iPhone, so don’t understand why it can’t be possible for iPad.

1 Like

Did anyone reply? I need my screen to also go to portait in the Shopify POS app? It’s a pain because you can’t see anything in landscape mode.