Can we merge duplicate customer accounts on our sales platform?

Agreed. We need this.

Duplicates are created most commonly for us when:

  1. Staff enter the wrong customer information

  2. People purchase online with a phone number, then come into the store and purchase using an email address. Or purchase online with an email address one time and phone number another.

  3. A significant other does not realize their household has a customer account already.

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