Can we switch from Advanced Shopify to Shopify Plus?

Shopify Plus
1
  1. Hey!
    We are currently operating on Advanced Shopify but want to move under another brand Shopify plus plan. A different company recently acquired us and requested us to move the site under their plan.
    Is it possible?
    How would can we do the move? Does it require dev support or is it a change on Shopify end?

Thank you so much for the support

2

Hey @KimB95 ,.

Thanks for reaching out.

That is a great question and sounds very exciting! If you are interested in upgrading or switching to Shopify Plus - we can discuss this change further with you by reaching out to our live support. Since I cannot authenticate you over the Community forums due to the sensitive information that is required to be shared, I am unable to view any store specifics.

With that being said, you can get in touch with our live support by logging into your online store using the Contact Us page. This will allow us to securely verify you as the store owner.

Once you successfully login - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about changing the subscription plan.

Let me know if you have any questions.