Can you have a drop down list of options in the checkout? And what tier account do I have to be on?

Shopify Discussion

Topic summary

A business owner leasing equipment to expo exhibitors wants to replace the standard address field at checkout with a dropdown menu of conference venues. They’re exploring whether Shopify supports this customization and which plan tier is required.

Key Requirements:

  • Customers should select from a predefined list of venues instead of typing full addresses
  • Must avoid the standard address lookup/entry process
  • Budget constraints rule out Shopify Plus

Community Response:
Multiple users confirm that full checkout field customization—including replacing address fields with custom dropdowns—requires Shopify Plus, the platform’s enterprise tier. Lower-tier plans may need workarounds through third-party apps or custom solutions, though these might not completely eliminate the address entry requirement.

Status: The discussion remains open with no clear solution identified for achieving this functionality on lower-tier plans. The business owner has not yet decided whether to proceed with migration from Square.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
1

Hi, I’m considering switching my store from Square and have a question about customising the checkout.

I lease equipment (tables, chairs etc) to companies exhibiting at expos, trade shows etc. I deliver the equipment straight to their stand. So I don’t need customers to enter their full address when they checkout, they just need to choose from a list of conference venues in a dropdown. Square doesn’t allow this so I’m considering switching. Does Shopify allow this? If so which tier of membership would I need to be in?

Many thanks

2

Great question! Shopify allows some checkout customizations, but advanced options like a venue dropdown depend on the plan. Shopify Plus offers the most flexibility, while other plans may require apps or custom solutions.

Would you like guidance on the best setup? Let me know, and I’d be happy to assist!

3

With the custom selection field, would they still have to type out an address in full as part of the checkout process? Trying to avoid them having to look up their venue, type in the address etc. Ideal solution would be to not have to do that, and just choose from the options. We’re a smaller org so don’t need, or have the budget for, Spotify Plus.

4

Yes, Shopify allows customizing the checkout to include a dropdown for venue selection. You’ll need Shopify Plus, the highest tier, to fully customize the checkout process. This tier supports advanced features like modifying checkout fields to suit your specific needs, such as replacing the full address with a venue dropdown.