Hi there, As some other Canadian retailers will know, we currently have a two month tax exemption on certain products Canada-wide (except some items in Quebec still being charged PST). Everything was working well for us up until this past Friday Dec 20th, and now all of our orders are calculating t…

I spent about 45 minutes on Chat with Shopify - no real understanding of the issues (thought I was trying to set up sales tax), and said they would report my findings to their developers. From my read of CRA, there is no sales tax ‘holiday’ for shipping. I have found all sorts of other sales tax cal…

Hey Carolyn, Sorry to hear that! Sounds very similar to every conversation I was having, and I know they are doing their best to understand the problem it just has so many layers to untangle. I ended up having to create new shipping tax overrides for all provinces to ensure the sales tax was still…

example of the override, percent depends on your fiscal position. this is an example of ontario business that is setup for HST and have to collect the QST in Quebec, but not registered in the other none HST participating provinces. [Ecomm_0-1736372463415.png]

Do you have any idea why tax overrides aren’t available for the territories?

Missing Default GST Settings for Certain Provinces in Shopify I’ve noticed an issue with Shopify’s tax settings: the provinces and territories that only charge GST (and not PST or HST) — Alberta, Northwest Territories, Nunavut, and Yukon — don’t seem to be listed as a default option. Instead, Shopi…

Augh ok I added the 5% rate for Canada, but that seems to be overriding all the other provincial overrides. So every province/territory is now only being taxed 5%. This is so frustrating.

Hi, Similar to the chart above, this is what I currently have inputted for shipping overrides and its calculating properly. I subtracted the 5% from Quebec and the shipping taxes are now right (see additional notes below). [ffiioonnaa_0-1736429447376.png] I also have 2 sets of active product ove…

Correct me if I’m wrong, but I thought BC was supposed to be a total of 12% (5% GST and 7% PST)? And 13% for MB and 11% for SK? Is there a reason you’re only charging GST for those provinces?

Good question. I am just a dev applying the rules as given to me (so definitely check that its right for your shop), but I believe this is because we are in Ontario so the “place of supply” is Ontario so we don’t charge for their (BC’s) provincial tax (PST). We just charge the 5% GST. However we are…

Canadian Tax Rate Errors: Taxes not calculated properly + not being charged on shipping!

Accounting & Taxes

carolynm January 8, 2025, 10:43pm 6

no idea - I asked today, as I found another error in their calculation -
there was no Alberta in the drop down either…

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Canadian Tax Rate Errors: Taxes not calculated properly + not being charged on shipping!

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