Hi, I have a development store (doppledev.myshopify.com) that I mistakingly transfered to one of my other email accounts thinking it remain as a development store. Can I have it remain a development store under the new email? If that’s not possible can I please have it re-activated under the initial email account?
Oh no. Not to worry. this is something we can change back to the original email. Any transfer to another email address would register as a client taking over the store, which is the reason we would need to revert it to the original address.
I would need to verify the account details with you first and will reach out to you on the hello@juliomenendez.com address for the verification if that’s ok?
We just accidentally transferred one of our development stores to our other business email id (michaelc@mitash.com) as it is assigned to clients store as a staff member with full access. The client already bought a plan according to their requirement I think we have to transfer it using account owner email id rather than staff member’s email id which is our business email id.
It appears I’ve fallen into the same trap. If it would please be possible to contact me on the same email my community account is registered with it would be greatly appreciated.
Hi, I have a development store (bloomvio.myshopify.com) that I mistakingly transfered to one of my other email accounts thinking it remain as a development store. Can I have it remain a development store under the new email? If that’s not possible can I please have it re-activated under the initial email account?
I need urgent support. Unfortunately I transferred ownership to a wrong email. Now I am not able to access the website from my development platform. Could you please cancel the transfer .
Thank you for joining the thread and bringing this to our attention.
It’s important to note that there isn’t a way to cancel a transfer of ownership once it has been initiated. However, we may be able to assist you with adjusting the email to the correct one. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to further assist you through live chats. Please visit the Shopify Partner Support and login to your account to create a support request.
If you have any other questions, then don’t hesitate to let us know.