need to request a refund for a monthly subscription with shopify i forgot i had a trial subscription and i was just charged $39.99 and i don’t want the subscription my store is deactivated and everything can you send me a email or something because i keep going in circles and can not reach a live agent and i am getting really really frustrated.
hi @fateisnow
You can contact the Support Advisor!
Go to Shopify support and then talk with the support member
Hey @fateisnow .
Thanks for reaching out.
Since we are unable to authenticate you over the Community forums due to the sensitive information that is required to be shared, I am unable to view the specifics. In this case, it would be best to reach out to our live support with any billing inquiries.
You can get in touch with our live support by navigating to the Help Center. When you arrive at the Help Center, you will need to let the virtual assistant be aware that you would like to Speak with support and you will be connected with a Support Advisor accordingly.
Let us know if you have any questions.