Cancel Order Notification for Owner or Admin Store

Shopify Discussion
1

Hi Guys,

I would like to know if it’s possible to get a notification Canceled Order to email ?

As Owner or Admin Store.

2

Hello @GoDrinks-Bali

To adjust who and what devices receive new order notifications log into the Shopify admin and head to Settings > Notifications > scroll to the Order notifications section : https://prnt.sc/ZWrh2KIDZ0lk

From here you can add, disable or delete who receives these messages.

Also check and see if your device is allowing notifications from the Shopify app, and be sure to adjust those under your device’s settings.

On most Android devices these steps will work:

  1. Go to Settings > Sound and Notification > App Notifications.
  2. Tap the app you want to stop (Shopify).
  3. Tap the toggle for Block, which never stop notifications from this app.

On most Apple devices these (similar) steps should do the trick:

  1. Go to Settings > Notifications.
  2. Choose the Shopify app.
  3. Toggle Allow Notifications to off.

I hope the above is useful to you.
Best regards,
GemPages Support Team