I’ve found the answer to my question in another thread while waiting for a Shopify representative to confirm my concerns - https://community.shopify.com/post/1133271
This is indeed truly disappointing and a huge let down. It just does not make sense for you guys to claim the transaction fee for a deal that’s been canceled within hours to prevent a fraud. It’s just not fair towards us, the sellers on your platform that are trying to work and be correct. Consider the thread as solved.