I canceled my subscription to Shopify and was still charged for next year. can you please refund my money as I am not going to be using Shopify for another year.

Hi, @Beautybyadonis ! Thanks for reaching out, and I’m sorry to hear you’re having trouble with your account. I recommend following the steps in this help document to ensure you’ve properly closed your account. Once you’ve done that, or if you’re having any trouble with closing the account yourself…

hello i am currently experiencing the same issue… if someone could help me with this issue it would be much appreciated. i was charged several hours ago and i just closed my shop.

Hi, @BorderBuds ! Thank you for getting in touch. I recommend reaching out to us through the Help Center so we can look into this further with you. Simply enter the details of your issue into the chat assistant and click I still need help to be connected with a Support Advisor. Please let me know …

Seems like Shopify is aware that this is a common issue. However is taking advantage as there are no refunds for those that catch the charge too late. How unfortunate

Hi, @Ivanrmdllc ! Thank you for your feedback. If your account was charged accidentally after you already closed it, we’d be more than happy to assist. If that is the case, please get in touch with us through the Help Center and we can take a closer look. Please let me know if there’s anything els…

How can I refund my subscription.

I canceled my subscription to Shopify and was still charged for month year. can you please refund my money as I am not going to be using Shopify for another month . This is my bill no. #222656131

How long will it take to clarify this dispute?

I canceled my subscription to Shopify and was still charged for month . can you please refund my money as I am not going to be using Shopify for another month . This is my bill no. #222656131

I canceled my subscription to Shopify and was still charged for month. can you please refund my money as I am not going to be using Shopify for another month . This is my bill no. #222656131

I created a Shopify account with the ₹23 a month. U used it for a day and never went back on the app. I randomly got charged like ₹2352 rupees a month later even though I had deleted the app. I never knew I was being charged. This just happened I need a refund because literally all my money is gone …

Cancelled yearly subscription and was still charged, Help!!

Shopify Discussion

Daze04 May 12, 2024, 8:29pm 18

Hey i was just charged 32 euros for shop i closed could i possibly get a refund i havent been using this shop for month, thanks.

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Cancelled yearly subscription and was still charged, Help!!

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