This page isn’t working the problem continues, contact the site owner. HTTP ERROR 431
Hey, @CiaoNow .
Thanks for reaching out. I’m sorry to hear you’re facing this error. I’m here to help! Rest assured, we will get to the bottom of this together.
To gather some more context, is this still a consistent ongoing issue or does it occur sporadically? Currently, the Shopify Status page is not reporting any no known outages.
Based on the information you shared, it sounds like this may be a browser-specific issue. Does this persist on another device? If not, I recommend:
- Clearing your cache and cookies on your browser. After this, completely restart the browser to view your collection page again.
- It is also important to ensure that you do not have any firewalls or pop-up blockers enabled on the device.
Oftentimes, clearing the cache of the browser where you’re seeing the error will do the trick. Please let me know how that goes for you.
Talk soon,
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Thanks, it worked. had to clear cache
Hey, @CiaoNow .
Thanks for getting back to me and letting me know. I’m happy to hear that solved the issue. Please don’t hesitate to reach back out if there’s anything else I can help with.
Warmly,
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