I am totally shocked to find out that a thing as simple adjusting order total, is not available in order editing. And not a single app provides this feature. Can someone explain this to me?
If an order was place and despite the prices of the items, I want to lower the total or adjust the total in anyway, I have no way to do this. I can refund some money but in other order list it will still show the old price.
I cannot be the on one that ever needed this.
Ideas?
Unfortunately I don’t think it’s possible to do this.
Here’s a thread going on three years where people are asking to be able to add/remove discounts to an existing order: https://community.shopify.com/c/payments-shipping-and/new-edit-orders-feature-how-to-add-edit-discount/td-p/650359/page/3
On the API side, I know the order total is calculated based on the other fields, so the only to adjust it would be to add a discount, but you can’t do that with existing orders sadly
Hi. Thanks for replying. Wow im surprised. Is there any logic behind this as to why not? Whats so hard about providing this? Why cant they just build it in?