Hello I’m trying to get past the annoying chatbot to talk to a real human but cannot. Whenever it asks me to select a store I get the message “There’s a problem loading this page There’s a technical problem with the Shopify Help Center that prevented this page from loading. Please go back to the …

Hope so… Please update on here if you have any luck!

I’ve found the phone number for support. I’ll call them and report the issue

I’m getting the same error and it’s pretty frustrating that they haven’t fixed the issue since you posted this. [Screenshot 2023-08-24 at 12.25.53 PM.png]

I’m having the same issue, what the heck is going on???

Hi, all. Looping back to this thread to share a few updates/workarounds as our developers are actively investigating. If you’re receiving the error message Internal Server Error when accessing the Shopify Help Center , please follow the steps below. Log in to your Shopify admin. In the Settings > …

when i click on “help center” it doesn’t direct me to the right page. Instead it says There’s a problem loading this page There’s a technical problem with the Shopify Help Center that prevented this page from loading. Please go back to the Help Center homepage or try reloading this page. Go to Hel…

I have been trying to contact shopify support/ help center for the past hour, but whenever I click the links the help ppl send in these threads, i get pulled to a blank page saying There’s a problem loading this page There’s a technical problem with the Shopify Help Center that prevented this page …

I have the exact same issue. For hours and hours- spent trying to change something I consider to be really simple, like adding a link- to all my product pages- but the error message happening all day. Chat bot- no human support. so frustrating

I’m able to log into and administer my shop, and can also log in and check shop status. But every path (link) I try to get to support leads to help.shopify.com/en which displays the message, “There’s a problem loading this page. There’s a technical problem with the Shopify Help Center that prevented…

Cannot get customer service "There’s a problem loading this page" 08/22/2023

Shopify Discussion

ToysnLove August 26, 2023, 2:13am 21

I’m having the same issue. Is there any update on how to overcome it?

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Cannot get customer service "There’s a problem loading this page" 08/22/2023

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