This email never arrives. It’s an endless loop. I cannot access any of my sites and I do not have recovery codes. I have attempted several times to enter my email address and the SMS code sent, then I’m told my account has been inactive and need to enter another code sent to my login email address, but it never arrives. Yes I’ve checked spam folder and it’s not there either. I cannot seem to find any way to actually talk to a shopify rep. Seems you must be able to login to even do that. ANY HELP WOULD BE APPRECIATED!
Cannot login to Partner Account. Never receive the 10-digit email after confirming SMS code to login
Hey, @MartySCP ! That does look strange. It looks like we’ll need to access your account in order to resolve this issue.
While we’re not able to provide account-specific support via Community at this time, we’d be happy to continue assisting you through our support channels. Please visit our help center for assistance. You can select this option to bypass logging in and continue as a guest.