Hi, I do have a Shopify Partner account. I have cleared my cache. I was sent a code on the phone. I used it. When I try to login, I am presented with the following window instead. How can I login to my shopify account and dashboard?
Hi, @nomadherbals .
Welcome to the Shopify community and thanks for sharing your question here!
I’m sorry to hear you’re experiencing difficulties when logging into your Partner dashboard. To gather a bit of context, when was your last login to your dashboard?
When logging in, can you ensure that you’re using your team email and not the business email or support email? Please make sure to check for any spelling errors in the email you’re trying to use to log in.
If you’re still experiencing issues after going through the above steps, I recommend reaching out directly to our support team. You can create a support request via the Shopify Help Center and advise that you’re unable to log in to your partner dashboard.
Let us know if you have any further questions.