Cannot remove the vendor from collection pages even when checking it off

Topic summary

Issue: Vendor name continues to appear on collection pages despite disabling the “Show vendor” option in the theme settings. The display is cluttering the mobile view.

Recent guidance: A responder suggested the merchant may be toggling the setting on the wrong template and outlined how to navigate to Online store > Themes > Customize and adjust the collection page template. A screenshot was provided to illustrate the correct location.

Current status: The merchant confirmed the vendor toggle is off in the correct place, yet the vendor still displays. Another contributor noted it likely stems from custom code overriding theme settings. A request was made for the store URL and confirmation of the Dawn theme to investigate further.

Action items:

  • Verify the setting on the specific collection template being used.
  • Check for and remove/modify any custom code that outputs the vendor on collection cards or templates.
  • Share theme (e.g., Dawn) and store URL for targeted troubleshooting.

Attachments: Screenshots are central to understanding the setting state and where to disable the vendor. Resolution: Not yet resolved; pending further review of custom code/theme details.

Summarized with AI on February 14. AI used: gpt-5.

Even when I check the “Show Vendor” off, it displays the vendor as you can see below:

Carpetsofpersia is the vendor and is making it too traffic-y and it looks like so much is going on when viewed on mobile. Website: www.carpetsofpersia.com

1 Like

Hi @carpetsofpersoa ,

You might be unchecking the wrong page.

  1. In your Admin store, click Online store > Themes

  2. Go to the theme you want to edit, click Customize to open the theme editor

  3. Follow the instructions in the image

Hey as you can see attached it is off and it still displays it.

@carpetsofpersoa ,

It looks like you have custom codes

@carpetsofpersoa

oh sorry for this oh sorry for trouble can you please send Dawn Theme your store url