With the new theme 6.3.2 my old version of Canopy does not allow the sub menus to work on a desktop version and the mobile hamburger doesn’t work at all! I’m working to migrate over to the new theme (6.3.2) but it’s quite different and it’s taking some time. Can anyone help me get the menu working again on the older version?
Topic summary
A Shopify store owner is experiencing critical navigation issues with their current live Canopy theme: the hamburger menu is completely non-functional on mobile devices, and dropdown submenus aren’t working on desktop.
Background Context:
- The store has updated to Canopy theme version 6.3.2, but cannot immediately switch to it
- The new version requires extensive rebuilding of the landing page due to missing blocks and different formatting
- The owner is working on reconstructing the site but needs the current live theme functional in the interim
Current Status:
- The live theme at greatlakessourdough.com has broken navigation
- A helper (TheScriptFlow) initially suggested using a theme duplicate created during the update process
- After clarification, the owner confirmed they need the current live theme fixed, not assistance with the 6.3.2 version
- TheScriptFlow has offered to investigate and fix the issue directly
- The conversation ends with the owner trying to establish direct contact to provide access for troubleshooting
Outcome: Unresolved - awaiting direct collaboration to diagnose and repair the menu functionality.
Hey @GLSourdough I hope you are doing well. Yes I can help with that but I want to know why it’s taking time to update the theme. It’s fact that to update a theme take just 2-3 minutes. Is there any specific issue while updating your theme.
Or if you want to set back to the previous version theme then every shopify theme make Duplicate before update it. And you can set the duplicated theme live again then the Menu and hamburger with work accordingly.
Let me know if this was helpful or you need more assistance.
Hi!
I misspoke, I have updated the theme, but I have to redo my landing page
because it’s such a different format. It’s is not a straight update and the
website moved seamlessly. It’s missing blocks etc. So basically I have had
to rebuild the site and I’m not a pro 
In the meantime, I would like my theme to work until I get everything
looking good again.
Thanks!
So you may have duplicate of theme that create after the theme update. And you can make it like untill you don’t complete it.
THere is no duplicate of the new updated theme 6.3.2
there is only one.
i’m wanting to fix the menus on the theme that is live now. I am not
looking at doing anything with the theme 6.3.2
Could you please reach me out so that I take a look and fix the issue.
I’m on your profile, but there is no message button to send you a message.
my url is www.greatlakessourdough.com
this is the store where the entire hamburger menu does not work on mobile
and the submenus don’t work on the desktop.
Please let me know how to connect with you/reach you
thanks,