Cant access my footer to change it dawn theme

Shopify Discussion

Topic summary

A user cannot access the footer section in their Shopify Dawn theme customizer, despite it appearing on their live site (boltix.nl).

Troubleshooting steps suggested:

  • Verify {% sections 'footer-group' %} is present in theme.liquid
  • Check if footer-group.json exists in the sections folder
  • Compare the customized footer files against a clean Dawn installation to identify modifications
  • Focus on the schema at the bottom of footer files, where customization errors commonly occur

Key context:

  • The footer appears heavily customized, increasing likelihood of schema-related issues
  • One responder offered to convert the hard-coded footer into a customizable section with theme settings

Current status: The user confirmed footer.liquid matches the default version, suggesting the issue lies elsewhere. Investigation ongoing with footer-group.json as the next checkpoint.

Summarized with AI on November 12. AI used: claude-sonnet-4-5-20250929.
3

Hi @meisroelink ,

judging from the current website boltix.nl the footer seems quite customized. It’s easy to mess something up there. Especially if you edit the schema.

I’d suggest to install a clean version of dawn, check the footer file and compare it to your customized file. Then you will most likely find the issue. Have a look especially at the schema at the bottom of the file.