I purchased a domain name through Shopify (EDEM-Lifestyle.com). Received an email saying that the domain name has been unlocked. I never completed setting up my first store and deactivated it and began working on a new store. Now I want to access the domain name but to access it through settings in the new store it isn’t listed in the domain link. When I try to log into the inactive one I am only given the option to purchase a plan and can’t access the domain I’ve paid for. How do I access the domain settings so I can change the ns-records?
How can you help?
If you have purchased a domain through Shopify and want to access its settings to change the NS records, follow these steps:
- Log in to your Shopify admin.
- Go to “Online Store” and then click on “Domains”.
- In the “Domains” section, you should see your purchased domain listed. Click on the “Manage” button next to the domain.
If you don’t see your domain listed in the “Domains” section of your new store, it’s possible that the domain is still associated with your previous store, which you mentioned you deactivated.
that is what I figured had happened. I should have been clearer with my question. How do I access the domain name associated with but never linked to an inactive store?