When I customize the product page and add custom app sections, the element doesn’t appear, but it does when I add Shopify’s sections/blocks. What is wrong?
I have actived the apps
See image
Topic summary
A user is experiencing an issue where custom app sections fail to display when added to their product page through the theme customizer, despite the apps being activated.
Key details:
- Shopify’s native sections and blocks render correctly
- Custom third-party app sections do not appear on the page
- The apps are confirmed as active in the store
Current status:
- The issue remains unresolved with no responses yet
- An attached screenshot shows the customizer interface where the problem occurs
This appears to be a compatibility or configuration issue between the theme and third-party app integrations.
