I cant find a way to change it from “Witness Skate Co.” To “Witness Skateboards” to fit with my updated branding.
Topic summary
Main issue: Automated emails continue showing the old store name “Witness Skate Co.” after a rebrand to “Witness Skateboards.” A screenshot is provided illustrating the outdated name in an email.
Suggested fix: A reply links to a prior forum post and instructs editing the email template by changing the value inside Liquid template braces {{ … }} (template variables) to reflect the new name.
Latest update: The store owner reports this approach did not work. Even after deleting and re-adding the automation, the emails still display the old name.
Status: Unresolved. No confirmed solution or further troubleshooting steps are provided in the thread. It remains unclear why the template edit fails to update the name in automated emails.
Hello,
Please refer below post and follow the same way. You just need to change your store name instead of the url within the braces {{ … }}
https://community.shopify.com/post/1963762
Let me know if it worked for you.
This doesn’t work its still shows the old name even after deleting and adding the automation