Thanks for your help Blair!
I think we’re all set.
Topic summary
Main issue: A store owner couldn’t auto-connect a GoDaddy-managed domain to Shopify.
Key guidance provided:
- Ensure DNS records are set to Shopify’s requirements:
- A record [email removed] → 23.227.38.65 and remove any other A records.
- CNAME for www → shops.myshopify.com.
- Then in Shopify Admin: Settings > Domains > Connect existing domain > Verify connection.
- Verification/propagation can take up to 48 hours.
Outcome for original poster: After applying the DNS steps, the connection worked and the issue was resolved.
New posts/ongoing issues:
- Other users (e.g., Namecheap domain storego.live) report persistent connection errors despite adding the A and CNAME records.
- Some specifically see an error on the A record even when configured.
- Multiple screenshots of the errors were shared and are central to diagnosing the problem, but no additional staff troubleshooting is shown in the thread.
Status: Initial case resolved; subsequent similar cases remain open with unresolved A-record errors and no confirmed fix yet in this discussion.
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