Can't connect paypal to shop, redirects to paypal home

Payments + Shipping & Fulfilment
1

Everytime I click “Activate Paypal Express Payout” it does the following:

  1. CAPTCHA verifies me
  2. Redirects to https://www.paypal.com/dk/home (Danish paypal site)

Skærmbillede 2023-03-08 150101.png
Skærmbillede 2023-03-08 150101.png3835×1896 524 KB

It doesn’t even ask me to log in, it just takes me to some front page that doesn’t have anything to do with the activation.

2

Hi @Mat0 ,

Thank you for reaching out to the Community! I’m happy to provide some assistance with setting up PayPal, to ensure this gets resolved.

As you’re experiencing this redirection loop, I encourage you to complete the following troubleshooting steps listed below:

  • Clear your Cache and Cookies.
  • Access the shop from an Incognito Tab.
  • Try accessing the shop from Another Browser (i.e Chrome, Safari, Firefox).
  • Try Another Device (i.e laptop, desktop, phone).
  • Try accessing the shop from another network (i.e using cellular data instead of wifi).

If after attempting all of the steps mentioned above, you continue to experience this redirection loop, please feel free to Contact Us. This will allow our advisor team to take a closer look and ensure the issue gets resolved as quickly as possible.

Please let me know if you have any other questions or concerns.