I need to talk with someone in customer support. It keeps looping.
A package will not create the shipping label, I can not purchase it, it states there is an error.
Sueann
Hi, @saeunlimited .
Welcome to the Shopify Community and thank you for sharing your question here!
I understand that you’re not able to create a shipping label for a package. For better visibility, could you please share the error message or a screenshot of the issue?
If you wish to continue creating a support request, I’ll be happy to share the steps in order to do so.
How to contact Shopify Support:
- Navigate to the Shopify Help Center and log into your store.
- Select Order management from the topics provided.
- Select Shopify Shipping from the subtopics provided.
- Scroll down to Get Support to view the available support options.
Please let us know if you continue to experience a continuous loop or have further questions!