Can't edit Store anymore??

Store Design
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Topic summary

Main issue: The Shopify theme editor won’t progress past the landing page. When trying to open other sections, the editor shows: “This link cannot be opened inside the editor. It will be opened in a new window (https://www.rappid.run/products/rappid-active-ls-black). Click OK to continue.” Editing is effectively blocked.

Troubleshooting suggested: clear browser cache, try incognito or a different browser, and change internet connection.

Result: None of these steps resolved the issue. The same problem occurs in the Shopify mobile app, indicating it’s not limited to a specific browser or device.

Scope/impact: Affects editing across platforms; user cannot modify the store.

Status: Unresolved. No confirmed cause or fix identified in the thread. Further technical guidance is needed (e.g., deeper theme/app conflict checks), but no next steps were agreed upon.

Summarized with AI on December 13. AI used: gpt-5.
1

Hi everyone,

I’m currently experiencing an issue with my Shopify store and could really use some help. Every time I try to edit my store, the loading bar gets stuck, and I’m unable to navigate away from the landing page.

When I click on any other section, I get the following message:
This link cannot be opened inside the editor. It will be opened in a new window (https://www.rappid.run/products/rappid-active-ls-black). Click OK to continue.

I’m stuck and unable to make any edits. Does anyone know what might be causing this or how to fix it?

Thanks in advance for your help!

2

cool

3

rappid.run

4

HI @KimGottwald

This behavior is due to several issues like

  1. Try clearing the browser cache and try again
  2. Try editing in incognito or another browser
  3. Try changing the internet

I hope this solution works for you!
If it does, please Like It and Mark It As A Solution, or support me by Buying Me A Coffee to keep me going!

5

This does not work sadly, can’t even edit the store in the mobile app.