Bundle products were recently added to POS functionality, but the system currently lacks the ability to exchange one bundle for another.
This limitation has created operational challenges when customers purchase incorrect bundles, requiring staff to implement manual workarounds that increase processing time and effort.
The issue has occurred multiple times over the past month, indicating it’s a recurring pain point for retail operations.
The request is straightforward: enable direct bundle-to-bundle exchanges within the POS system to streamline the return/exchange process.
I understand that bundles were only recently added to POS, but it would be helpful if it were possible to exchange a bundle for another bundle when a customer bought the wrong one. It’s happened to us a few times in the last month, and we’ve had to do workarounds that add extra work.
That’s it, nothing too complicated.