Can't fulfill order from other location when product has been assigned to third-party serice

Retired Boards Appdev Fulfillment Api
1

Dear all

Our customer uses a third-party fulfillment service called “deliverr”,which will fulfill order on behalf of seller .but in some case,seller want to fulfill order from another location through our app,sync tracking number and carrier to shopify admin manually.

When we call api [create a new fulfillment],we fail to fulfill order but requested fulfillment item from deliverr,that may occur repeat fulfilled.

Is there any way we can fulfill order through fulfillment API or fulfillment order API but not trigger request to deliverr?

2

Hi There,

If I understand correctly you have to move the fulfillment order to a different location.

https://shopify.dev/docs/api/admin-rest/2023-04/resources/fulfillmentorder#post-fulfillment-orders-fulfillment-order-id-move

There are some limitations which are described in detail in the documentation linked above.

Cheers,

Gary