It seems that all my Shopify sites are being blocked, not the front end but the back end. I can’t contact partner support because I can’t login. HELP! I need an ETA and an idea of what’s going on.
Stores are: Colormaiden.com and
NamkeenQueens.com
Hey @colormaiden
Shopify is currently facing some issues and many people almost everyone are not able to login in their backend so don’t have to worry about anything as it will be automatically fixed. You can also check the status from here:
Best,
Moeed
Some merchants encountering error messages within their admins
https://www.shopifystatus.com/
Note ironically for issues like this that merchants cannot login for details
“Detailed status for your store can be viewed here.”
Hey @colormaiden,
You are not alone. Every one facing the same issue. Not even developer, but merchants also not able to access their Shopify store. And the main reason of that issue is Shopify server is down for some reason. But they will fix it very soon.
So, only thing you need to wait.
You can get more info with this link.
Thanks
Is shopify payment also down ?
No, the only issue with the admin site. Stores are currently functioning well. Means customers are easily able to purchase the products. But only the Merchants or the store owners unable to access the admin panel.
Hope this helps you.
Thanks
That’s a good news thanks !
another question is my pixel working properly or still visible for my TikTok Insta & FB ads ? ? Can’t see the conversion rate and add to cart on my ads manager.
As said that the issue is only with the Admin side. No on other performances.
Thanks, @Moeed. I was able to contact support by searching and finding a link that miraculously worked. Seems to be back up now. I had a client who needed something fixed for Cyber Monday but was able to do it before all went down because I was still logged in one place.
I have a feeling the problem was Cloudflare.