my store going to freez
Topic summary
Payment blockage due to local card limits: a merchant in Egypt cannot pay a $95 Shopify subscription because Egyptian cards are capped at $50 per transaction. They ask for a way to pay the monthly invoice in one go.
Urgency and risk: the store is about to be frozen (restricted due to non‑payment), prompting immediate concern.
Actions taken: the merchant downgraded to the Basic plan to reduce cost but now has zero staff accounts, which impacts store management. They contacted Shopify Support with the registered email; support replied that payment is required with no alternative arrangement offered.
Community suggestions: contact support (already done) and attempt to split the payment into two transactions. The merchant states splitting is not possible.
Additional advice: one member suggested using another country IP to complete payment, with no confirmation of success or policy compliance.
Status: no confirmed solution; discussion remains open. Key open issue: a compliant method to pay the full $95 from Egypt despite the $50 card limit.