So frustrated this is not possible as Shopify is presenting itself as a full-featured POS system.
Topic summary
Users are unable to print barcode labels directly from Stocky (Shopify’s inventory management app) when using Dymo printers, particularly newer models like the 550 and 5XL.
Core Issue:
- Newer Dymo printers (550, 5XL) only work with Dymo Connect software, which removed the web service compatibility needed for Stocky
- Only Mac users with older Dymo 450 or 4XL models can theoretically print from Stocky, though some Mac users report this doesn’t work either
- Windows users cannot print labels directly from Stocky at all
- Shopify support confirmed this is a Dymo software limitation, not a Shopify decision
Workarounds Mentioned:
- Download older Dymo Label Software version 8.7.4 for the 450 model
- Use third-party apps: Multi-Label Barcodes or Retail Barcode Labels
- Use Full Shelf app for purchase orders alongside label printing apps
- Export CSV files and print through Dymo Connect
User Frustration:
Many merchants transitioning from QuickBooks POS express frustration that direct label printing from purchase orders—considered essential POS functionality—requires workarounds or paid third-party apps. The issue has persisted for an extended period without a native Shopify solution, creating hours of extra work during receiving processes.
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