i can access my website through the browser on a computer but not on a phone tried couple times wont work on any phone ive tested the website is not password protected anymore is there a setting for it to work on a phone?
Topic summary
A Shopify store owner is experiencing accessibility issues with their website. The site loads properly on desktop browsers but fails to load on any mobile device tested.
Key details:
- Password protection has been confirmed as disabled
- Issue affects multiple mobile phones
- Desktop access works without problems
Troubleshooting suggested:
- Clear mobile browser cache
- Test with different mobile browsers
The discussion remains open with the store owner awaiting further solutions to resolve the mobile accessibility problem.