Hey guys, I am trying to clean up my eBay sales channel but it seems that lots of stuff is syncing there that isn’t even published to the eBay sales channel… Today I had a bunch of “Draft” products get pushed out to eBay and I can’t seem to get rid of items that I have unpublished from my eBay sale…

Hey, @PBV ! Welcome to Shopify Community. My name is Olivia and I work here. Thank you for reaching out to our network and connecting with us. Are you still experiencing issues with unwanted items publishing and incorrect syncing to the eBay sales channel? If so, that is certainly not expected beh…

It is still an issue. I have adjusted my workflow to always do a sync after releasing my draft products each week but it is not ideal and will limit me at times. I did try to open a support request with eBay but never got a response. It seems they don’t have any resources for support…

Thank you for that update, @PBV . Since you have been experiencing this issue since April, I would really like to ensure that you get the support that you need so you can focus on growing your business and we will take care of the rest. You mentioned that you tried to connect with eBay support, ca…

Just thought I’d follow back up and provide the community with an answer for this since it was very confusing… eBay support for the eBay channel responded back to me that Shopify asked for them to completely ignore the channel association for the eBay channel. It doesn’t do anything. This means tha…

Thank you for providing that update, @PBV . This is a very important distinction for other users that also work with drafts to prepare products in conjunction with eBay. I understand this disrupts your existing workflow, so I wanted to offer another alternative. Have you considered editing product…

Can't remove products from eBay Sales Channel...? Still show in Unpublished Listings on every sync

Shopify Apps

SamSaron32 August 31, 2021, 8:31am 3

Hello,

Was your issue fixed? was ebay able to help you with the issue or any solution ?

Thanks

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Can't remove products from eBay Sales Channel...? Still show in Unpublished Listings on every sync

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