Can't Remove Zendesk Code from Expanse Theme

Shopify Apps
1

I removed the Zendesk app from my site and found that I’m still loading Zendesk resources on the live site. So then I go check out the code in the back end, search for anything with “zen” in it and find:

zendesk-embeddable.js

which references this file:

https://static.zdassets.com/ekr/snippet.js?key=43bf0674-18d9-4ce7-9957-dee90fbea01d

I remove it, and find Zendesk is still on the site in my source code, but with a different key identifier. What is happening?

https://static.zdassets.com/ekr/snippet.js?key=e754bb16-2484-4417-8842-6b5512dce560

2

Hello @nathanhuffhines check theme.liquid file if there any reference.

3

Thank you Kazi.

I have another question…how would I go about finding superfluous code like this for apps I’ve removed?

4

@nathanhuffhines Usually App embed code in theme.liquid.