When searching for a specific product variant using its specific barcode or SKU, the Shopify POS system does not show me the exact product variant, instead it shows me the main product only, and I have to manually select the variant that I want. This is an issue because: It takes a lot of time at…

I installed an app called Quick Scan. It allows you to enter a barcode for a specific variant and it will find that specific variant. It can be used to create orders or to edit inventory quantities. It does have a monthly fee. Frustrating for something that should be built in. …

Hi Ken! Thanks for this recommendation! I just checked it out and installed it. Is the App something that is integrated into Shopify, or do you have to open a separate browser window to scan and use? Thanks for any forsite!

We have the same problem. Support says there was a programming change and suggests using a two part process of entering sku/upc, etc, then filtering - this is of course a labor and time adding process versus what used to work. Maybe one day, programmers will be forced to gain some user insight befor…

Thank you for putting this information together Xebu13 - I am experiencing the same issue. I am helping a client connect a scanner to their POS device. When scanning a particular variant (example Hoodie, 3XL) it will only bring up the parent variant, then I have to manually drill down to the varian…

Hi @TheHandmadeHous You might also want to you out our app EasyScan . We offer fulfilment, order creation, inventory checking and updating all within our app. It is within the Shopify admin and can be used on mobile devices or a stand-alone scanner! Please let me know if you would like more infor…

What is everyone using for a work around with this issue? Or is everyone just going and manually clicking the variants? By the looks of it this has been an issue since 2014…mind blown!

i have the same issue with barcode scanning which forces me to pick the exact variant when there is already a barcode for the exact variant. Manually narrowing down to the variant is time consuming and promotes human error, defeats the purpose of having barcode/scanner/speedy checkout. Shopify, fix…

This is basic scanning functionality for a POS. Scanning the barcode should bring up the variant! Having to manually select the variant is time consuming and error prone. Any idea when this will be fixed?

good news! Latest update for the POS using iPad, barcode scanning using the device camera brings up the product variant itself, BRAVO shopify. unfortunately, barcode scanning using the barcode scanner, doesn’t bring up the exact variant, still needs to choose the variant manually with additional st…

try the latest update using device camera to scan, it should bring up the exact variant.

Can't search for Product Variant using the Variant's Barcode or SKU in POS App and also in Shopify

Retail & Point of Sale

HC-Wholesale September 5, 2023, 8:41pm 21

Following this.

To be honest, the device camera scan is nonsense - it just doesn’t scan well.

Seriously this problem is the biggest red flag for us.

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Can't search for Product Variant using the Variant's Barcode or SKU in POS App and also in Shopify

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