When searching for a specific product variant using its specific barcode or SKU, the Shopify POS system does not show me the exact product variant, instead it shows me the main product only, and I have to manually select the variant that I want. This is an issue because: It takes a lot of time at…

Have you had any luck with getting any answers for this? I chatted with help on this and they did not have any answers. We have products that have close to 100 Variants. This is ridiculous that the variant barcode does not find the correct variant.

Also wondering if anyone has had any luck with this? seems so ridiculous if every variant has a unique barcode it should be an easy matchup. a terrible pos if this is the case :disappointed_face:

I installed an app called Quick Scan. It allows you to enter a barcode for a specific variant and it will find that specific variant. It can be used to create orders or to edit inventory quantities. It does have a monthly fee. Frustrating for something that should be built in. …

We have the same problem. Support says there was a programming change and suggests using a two part process of entering sku/upc, etc, then filtering - this is of course a labor and time adding process versus what used to work. Maybe one day, programmers will be forced to gain some user insight befor…

Thank you for putting this information together Xebu13 - I am experiencing the same issue. I am helping a client connect a scanner to their POS device. When scanning a particular variant (example Hoodie, 3XL) it will only bring up the parent variant, then I have to manually drill down to the varian…

Hi @TheHandmadeHous You might also want to you out our app EasyScan . We offer fulfilment, order creation, inventory checking and updating all within our app. It is within the Shopify admin and can be used on mobile devices or a stand-alone scanner! Please let me know if you would like more infor…

What is everyone using for a work around with this issue? Or is everyone just going and manually clicking the variants? By the looks of it this has been an issue since 2014…mind blown!

i have the same issue with barcode scanning which forces me to pick the exact variant when there is already a barcode for the exact variant. Manually narrowing down to the variant is time consuming and promotes human error, defeats the purpose of having barcode/scanner/speedy checkout. Shopify, fix…

This is basic scanning functionality for a POS. Scanning the barcode should bring up the variant! Having to manually select the variant is time consuming and error prone. Any idea when this will be fixed?

Can't search for Product Variant using the Variant's Barcode or SKU in POS App and also in Shopify

Retail & Point of Sale

TheHandmadeHous June 23, 2021, 12:23pm 5

Hi Ken!
Thanks for this recommendation! I just checked it out and installed it. Is the App something that is integrated into Shopify, or do you have to open a separate browser window to scan and use?

Thanks for any forsite!

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Can't search for Product Variant using the Variant's Barcode or SKU in POS App and also in Shopify

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