Can't see how much money my discounts are "saving/making"

[QingPL]

Hi, I probably have a very common issue—I can’t see on how much money my codes have been used. However, I can see the usage for one discount code I created as a test.

But after this one, my other codes just look like this.

(It doesn’t say how much money was used on it.)

[Abel_Lesle]

Hi @QingPL ,

Shopify provides this as a report out o the box. Can you check this once and see if this solves for your needs ?

Here’s how the report would look like when opened

Hope this helps

[QingPL]

The problem is, i only see one, when i have 5 of discount codes

[Abel_Lesle]

Have you tried adjusting the date range for the report?

Also you’d need to have sales come in using the discount for it to show up
in the report

Regards

[QingPL]

Sadly, i tried and nothing changes, i think shopify somehow thinks i only have one discount code, i have sales on 3 of 5, so i should be able to see them

[Abel_Lesle]

That’s odd - I’d advise to get on with their support team.

They might have better insights into why this is the case.