Can't translate customer login page, any suggestions?

Topic summary

A user is unable to translate their customer login page and the associated 6-digit code email, which remain in English despite translation attempts. The login page strings cannot be found in Shopify’s language editor.

Suggested solutions:

  • Two third-party translation apps were recommended: LangShop and Language Translator, both claiming to handle login pages and email templates
  • These apps can translate store content and third-party app elements

Current status:

  • The issue remains unresolved without using additional apps
  • Another user has encountered the same problem with translating the new profile/orders page
  • No native Shopify solution has been identified yet
Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

On my site, I would like to translate the login page where the customer enters their email address and is given a 6-digit code string to log in. My problem is that I can’t translate the page nor the email that the customer receives, it’s all in English.

1 Like

Hi there!

To translate the login page and the email content received by customers on your website, I recommend using the LangShop app.

LangShop is a powerful language management app for Shopify that enables you to create multilingual versions of your shop and customize translations. With LangShop, you can easily translate various elements, including login pages and email templates, into different languages.

Consider implementing LangShop to effectively manage translations on your Shopify store, allowing you to offer a fully localized and user-friendly experience for customers accessing your site in different languages.

I hope this helps!

1 Like

Hi @nuttrinagykersh ,

You can try Language Translator. You can translate store content, third-party apps.

Where you able to fix it without an extra app? When looking into the language editor, I wasn’t able to locate the particular strings.

2 Likes

bump, how to translate the new profile/orders page?