A user is unable to upload product images to their Shopify store, receiving an error message stating “Adding this file will exceed the file storage limit for your plan.”
The user finds this confusing because:
A support representative suggested this may be a technical glitch and recommended standard troubleshooting steps:
Status: The issue remains unresolved, with the root cause unclear—whether it’s a genuine plan limitation, billing issue, or technical bug.
For some reason Shopify wont let me upload images for my new products
it says “Media upload failed: Adding this file will exceed the file storage limit for your plan.”
This is misleading and when i signed up for my plan (Shopify plan 90$/month) it says “unlimited free hosting” …
i just checked their plans comparison page it still says that …
Hi @fraizor
You might be having a technical issue. Kindly try some troubleshooting steps first such as switching to other browsers, use other device, and clear your cookies and cache.
