Hi everyone I have an issue recently. When a customer add products, press add to cart button, the cart on the header doesn’t update, even the slide cart.
What is strange is that this issue happens when I use 2 page builder apps for my store, Pagefly and Shogun. I am wondering they are the reason??
My customers cannot see products in the cart, please help me. thanks!
Please share your website URL and password if any. I will check and provide a solution here.
Thanks!
Hello @noahGt6
Colby here from the Shogun Customer Support Team!
I can’t speak for Pagefly, but I do know that most slide cart systems, also known as AJAX carts will not trigger when a non-theme add to cart button is used due to how their Javascript works and this is likely what is happening in this case if you are using a Page Builder add to cart button.
There are a couple of potential workarounds, depending on how the theme’s cart script functions.
A custom function can be added to the theme’s script to refresh the page or cart view upon clicking Shogun’s Add to Cart button.
Custom code modelled after the theme’s live product form can be added into the page using the HTML or Custom Element features in Shogun. If the same HTML markup & classes are used, the theme’s cart script should recognize it and update the AJAX cart accordingly.
HTML Elements: https://getshogun.com/help/en/articles/1391671-how-to-embed-html-code-in-shogun
Custom Elements: https://getshogun.com/help/en/articles/1391680-creating-custom-elements-with-liquid-css-and-js
HELLO, I AM facing the same issue please help me
Hi everyone I have an issue recently. When a customer add products, press add to cart button, the the slider cart doesn’t update until page is refreshed or a customer goes to another page.
How to solve this?