Curious how other Shopify merchants/devs think about this:
When adding upsells to a cart drawer, do you generally prefer:
- Keeping the theme’s existing cart drawer and adding an upsell widget into it
or
- Replacing the drawer entirely with a custom app-powered cart drawer?
Full disclosure: I run a Shopify upsell app, so I’m asking partly because I’m thinking through the best approach for merchants.
My current view is that a lot of stores already have a drawer that matches their theme and buying flow. They just want to add targeted offers without rebuilding the whole cart experience.
I’ve also seen cases where merchants using full cart drawer replacement apps couldn’t easily switch them off because the app had taken over the drawer behaviour, and they had to wait for support to fix it.
From your experience, what are the main pros and cons of each approach?
Is full drawer replacement worth it, or is a lighter “add upsells into the existing drawer” approach usually safer?
P.S. We see a lot of successful conversions with simple upsells in native cart drawers. Would be interested to hear what experience with either approach you or your clients had?
