Cart Page not loading

Technical Q&A
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Topic summary

Cart page stuck on a loading spinner. Suspected cause was a JavaScript (JS) conflict; advised to check the browser console (developer tools) for errors and to share the store URL for inspection.

User provided a password-protected store URL and credentials for review. Guidance then focused on editing the theme: navigate to Online Store → Theme → Edit code, open theme.liquid, locate the closing tag, and add a CSS snippet near it.

The specific CSS code was referenced but not visible in the transcript; however, applying the suggested change resolved the issue.

Outcome: user confirmed the fix worked and the cart loads properly. Status: resolved; no further action items.

Notes: JS = JavaScript; “console” refers to the browser’s developer tools panel where script errors are shown. Code placement near was central to the solution.

Summarized with AI on December 17. AI used: gpt-5.
1

My cart is not loading, it just keeps spinning.

2

Hello @Brian_Corchiolo ,

Most of the time it happens when there is a JS conflict. Once check errors in the console
or please share the store URL so I can check and let you know about the issue.

Thanks

3

Thanks for the help
https://www.rittenhouseestatebuyers.com/password

rittenHouseTest

4

Follow these steps:

  1. Go to Online Store → Theme → Edit code

  2. Open your theme.liquid file and search for

Now just next to it add this css code

Thanks

5

Such a simple solution to problem, thanks.

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