Hi, I can’t click on the category in the main menu anymore when I add subcategories. I chatted with support and they couldnt find a solution either. They said it can’t be solved in the admin panel, but by coding. Did anyone experience the same issue and was able to solve this succesfully? Thanks a lot!
Topic summary
Main issue: The category link in the Shopify store’s main menu becomes unclickable once subcategories are added. The user wants the parent category to remain clickable.
What’s been tried: Shopify Support was contacted; they couldn’t resolve it and stated it cannot be fixed via the admin panel, only through code/theme customization.
Open questions: Whether others have encountered this navigation behavior and what specific code changes restore click-through on the parent category while keeping subcategories.
Status: No solutions shared yet; the poster is seeking community guidance. The discussion is currently unresolved. No theme details, examples, or code snippets were provided, which may limit targeted advice.