CDN 404 Errors on JS CSS IMAGES

Technical Q&A
1

Hi everyone,

We urgently need help with our Shopify website https://6ydolls.com/. This site is one of our core business assets, and we spend around $700 to $1000 in advertising daily.

Unfortunately, we’ve run into a significant issue with CDN 404 errors that has caused the site to be down for the past two to three days. This downtime has already cost us approximately $3000, and it’s causing a major disruption to our operations and our customers.

We are in the middle of our core operational period, and this problem couldn’t have come at a worse time. The site’s unavailability is not only hurting our revenue but also damaging our customer trust and brand reputation.

Has anyone experienced a similar issue or can anyone offer guidance on how to quickly resolve this? We are desperate for any assistance or advice on what steps to take next.

Best regards,

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Nappy_0-1719903477870.png
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2

Hi, @Nappy

Can you share your store Url. So I can have a check

3

It seems that you have added a wrong code. If you are using an app related to the privacy banner, you can delete the app first. Or if you have added code related to the privacy banner, please delete it or modify the code correctly.

4

Have you ever tried installing a new theme to test it?

5

Suggest contacting shopify support asap. https://help.shopify.com/en/

6

ok https://6ydolls.com/

7

We changed the theme and still have this problem. It can be ruled out that it is a problem with the theme.

8

Yes we installed a new theme but same problem

9

Thanks, I have contacted you but the issue has not been resolved.