Hi, I have a Product with 5 variants and 2 of the 5 variants are not showing up in our inventory list. Any idea why that is happening? The variants and quantities show up just fine on the Product page but not the Inventory list.
Thanks
Topic summary
Product variants are intermittently missing from the Inventory page and reports, even though they appear correctly on the Product page (e.g., 2 of 5 variants not listed in Inventory). Variants are specific versions of a product (such as size or color); the Inventory page and reports are used to monitor stock levels.
Another user observes that inventory entries dating from July have been disappearing from both the Inventory page and reports this month, creating discrepancies with warehouse system reconciliation.
A temporary workaround: set the variant’s quantity to 0, save, then restore the correct quantity and save again. This makes the missing variants reappear in Inventory and reports.
No root cause or official fix has been identified. The issue appears recent and affects reporting accuracy. The discussion remains open, with key questions about why older stock records or certain variants become hidden and whether there’s an underlying system bug.
We use the Inventory reports to check stock levels against our warehouse system reports and have noticed this month that stock from July gets disappearing from the reports and the Inventory page. Changing the quantity to 0 saving then setting back to the quantity we have and saving again seems to fix it.